function _support_substatus_substatus in Support Ticketing System 6
2 calls to _support_substatus_substatus()
- support_substatus_support_mail_tokens_alter in support_substatus/
support_substatus.module - Use '!optional_status' to only add "Status: " when applicable to a client, for example: State: !state !optional_status Priority: !priority
- theme_support_substatus_page_user in support_substatus/
support_substatus.module
1 string reference to '_support_substatus_substatus'
- support_substatus_support_solr_info in support_substatus/
support_substatus.module - Implementation of hook_support_solr_info().
File
- support_substatus/
support_substatus.module, line 558 - Support Substatus -- allows per-status sub-status values, so for example a "pending" ticket can be further marked with "needs review", etc. @author Jeremy Andrews <jeremy@tag1consulting.com> @package Support
Code
function _support_substatus_substatus($ssid) {
if (!$ssid) {
return t('none');
}
return check_plain(db_result(db_query('SELECT substatus FROM {support_substatus} WHERE ssid = %d', $ssid)));
}