function _support_substatus_notification_static in Support Ticketing System 6

3 calls to _support_substatus_notification_static()

support_substatus_comment in support_substatus/support_substatus.module

support_substatus_nodeapi in support_substatus/support_substatus.module

Implementation of hook_nodeapi().

support_substatus_support_mail_tokens_alter in support_substatus/support_substatus.module

Use '!optional_status' to only add "Status: " when applicable to a client, for example: State: !state !optional_status Priority: !priority

File

support_substatus/support_substatus.module, line 105

Support Substatus -- allows per-status sub-status values, so for example a "pending" ticket can be further marked with "needs review", etc. @author Jeremy Andrews <jeremy@tag1consulting.com> @package Support

Code

function _support_substatus_notification_static($new_substatus = NULL) {
  static $substatus = 0;
  if ($new_substatus) {
    $substatus = $new_substatus;
  }
  return $substatus;
}